Privacy Policy

Introduction

Container Works Africa ("CWA", "we", "us", or "our") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website at containerworksafrica.co.ke or contact us in connection with our services.

By using our website, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of our site.

Who We Are

Container Works Africa is a company specialised in the fabrication, sale, and conversion of shipping containers into commercial and residential spaces — including container homes, offices, classrooms, commercial kitchens, ablution blocks, refrigerated units, and roadshow trucks.

We serve clients across Kenya and East Africa, including individuals, corporates, NGOs, and institutions.

Information We Collect

Information you provide directly

• Full name
• Email address (e.g. when contacting us at info@containerworksafrica.co.ke)
• Phone number
• Project details or enquiry information submitted via contact or quote forms

Information collected automatically

• IP address and browser type
• Pages visited and time spent on site
• Referring website or search terms
• Device type and operating system

We use Google Tag Manager and may use cookies or similar tracking technologies to collect this data automatically.

How We Use Your Information

• Respond to your enquiries and quote requests
• Provide and improve our container fabrication and sales services
• Send updates about our services, projects, or promotions (only with your consent)
• Analyse website traffic and improve user experience
• Comply with legal obligations under Kenyan law

Sharing of Information

We do not sell, trade, or rent your personal information to third parties. We may share information with:

• Service providers who assist us in operating our website or conducting our business (e.g. hosting, analytics), bound by confidentiality obligations
• Business partners where necessary to fulfill a service you requested
• Authorities if required by Kenyan law or to protect our legal rights

Cookies

Our website uses cookies to enhance your browsing experience. These may include:

• Essential cookies — required for the website to function correctly
• Analytics cookies — help us understand how visitors use our site (e.g. via Google Analytics through GTM)

Third-Party Links & Social Media

Our website links to our social media pages on Facebook, Twitter/X, Instagram, LinkedIn, and YouTube. These platforms have their own privacy policies, and we are not responsible for their data practices.

We encourage you to review the privacy policies of any third-party platforms you visit through links on our site.

Data Retention

We retain your personal information only as long as necessary to fulfill the purposes described in this policy or as required by Kenyan law.

Enquiry and quote data is typically retained for up to 2 years from the date of collection. You may request deletion at any time by contacting us.

Data Security

We implement reasonable technical and organisational measures to protect your information from unauthorised access, disclosure, alteration, or loss.

However, no method of internet transmission or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee its absolute security.

Your Rights

Under the Kenya Data Protection Act, 2019, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate or incomplete data
• Request deletion of your data (subject to legal obligations)
• Withdraw consent for marketing communications at any time
• Lodge a complaint with the Office of the Data Protection Commissioner (ODPC)

Children's Privacy

Our website and services are not directed at children under the age of 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected such information, please contact us immediately so we can delete it.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page with an updated effective date.

We encourage you to review this page periodically. Continued use of our website after changes are posted constitutes your acceptance of the updated policy.